Trendy Fuze respects your privacy. This Privacy Policy explains the types of personal data we may collect, how we use it, when it may be shared, and the choices available to you when you use trendyfuze.com1 Information We May Collect
We may collect information including:
Identity and contact information:
Name, phone number, email address, shipping address, and billing details.
Order information:
Products purchased, order value, delivery status, returns, exchanges, and customer-support communications.
Payment-related information:
Payment status and transaction references. Full card or banking credentials may be handled directly by authorised payment-service providers rather than stored by Trendy Fuze.
Technical and usage information:
IP address, browser and device type, cookies, pages viewed, referral source, and website interactions.
2 How We Use Personal Data
We may use personal data to:
- Process and fulfil orders;
- Collect and verify payments;
- Arrange delivery;
- Process returns and refunds;
- Provide customer support;
- Verify transactions and prevent fraud;
- Maintain website security;
- Troubleshoot technical issues;
- Improve our products and website experience;
- Conduct analytics and improve business operations; and
- Send service-related communications.
Where legally permitted or where required consent has been obtained, we may also send marketing or promotional communications. You may opt out of marketing communications using the available unsubscribe or opt-out method.
3 Cookies and Similar Technologies
We may use cookies and similar technologies for essential website functions, cart and session management, preferences, analytics, security, and marketing purposes.
You may be able to block or delete cookies through your browser settings. However, doing so may cause certain website features to function differently.
4 Sharing of Information
We may share limited personal data with trusted service providers that help us operate the store, including:
- Website and hosting providers;
- Payment gateways and payment-service providers;
- Courier and logistics companies;
- Messaging and communication providers;
- Analytics and technology providers; and
- Professional advisers.
We may also disclose information where required by law, lawful authority, court order, fraud-prevention requirements, enforcement of our Terms, or protection of our legal rights.
We do not sell personal data to third parties for their own unrelated marketing purposes.
5 Data Retention
We retain personal data only for as long as reasonably necessary for purposes including order fulfilment, customer support, accounting and tax records, fraud prevention, dispute resolution, and other legitimate or legally required purposes.
Where reasonably practicable, information that is no longer required will be deleted or anonymised.
6 Data Security
We use reasonable administrative, technical, and organisational safeguards appropriate to the nature of the information we handle.
However, no online system, electronic storage method, or transmission method can be guaranteed to be completely secure.
7 Your Privacy Choices and Rights
Subject to applicable law, you may have the right to request:
- Access to information relating to your personal data;
- Correction of inaccurate or incomplete information;
- Deletion or erasure where applicable;
- Withdrawal of consent where processing is based on consent; and
- Grievance redressal.
To make a privacy-related request, please contact Trendy Fuze through the support or contact channel displayed on trendyfuze.com.
We may need to verify your identity before processing certain requests.
8 Third-Party Services and Links
Our website may use or link to third-party services and websites.
The handling of personal information by such third parties is governed by their respective privacy policies and terms. Trendy Fuze is not responsible for independent third-party privacy practices.
9 Children
The website is not intended to knowingly collect personal data from children for independent purchases.
Parents or legal guardians should supervise purchases made by minors. Where applicable, Trendy Fuze will follow legal requirements relating to children's personal data.
10 Legal Framework
This Privacy Policy is intended to be read in accordance with applicable Indian privacy and e-commerce laws, including the Digital Personal Data Protection Act, 2023, applicable provisions and rules brought into force from time to time, and the Consumer Protection (E-Commerce) Rules, 2020, as amended.
11 Changes to This Policy
We may update this Privacy Policy when our services, technology, business practices, or legal requirements change.
The latest version will be published on trendyfuze.com together with the updated effective or last-updated date.
12 Contact and Grievance
For privacy questions, complaints, or requests relating to your personal data, please use the customer-support or contact details displayed on trendyfuze.com.
Trendy Fuze will review and respond to such requests in accordance with applicable legal requirements.